The charges below are based on journeys made between 8.30am and 5.30pm, Monday to Friday, with a minimum 3 hours notice. For bookings received with less than 3 hours notice and where we may have to use a local courier company to deliver on time, we pass on the additional charges that we incur in fulfilling your booking. For delivery or collection outside of these areas, or outside of our normal office hours, please call for a quote.

Set up and De-rig

Please confirm the set-up and de-rig charges with us before making your booking. We will provide you with an estimate based on the quantity and type of equipment, and other factors including access and parking. We will not charge more than this estimate, though if our technicians are held up on site or you require our technicians to remain on site for unforeseen reasons, the extra time will be charged at our standard rates below. If you prefer, we can bring the equipment to you on the day before your event starts and collect the morning after it ends. This is especially helpful when events start early and finish late, or if rehearsals are required beforehand. Note that sets and staging incur higher delivery, set-up and collection charges.

• Monday to Friday, 8.30am to 5.30pm, £15 for the first 30 minutes, thereafter £35 per hour or part therof
• Weekends and all other times, £45 per hour or part of, minimum 3 hours

Our Equipment Policy

Equipment manufacturer and model numbers contained in this hire guide are accurate at the time of printing. Our programme of investment in new equipment is constant and ongoing to reflect manufacturers’ habits of regularly superceding products to include latest developments and improvements. This means that some items we supply may be newer or equivalent models. We try to keep this to a minimum but if there is a particular feature you require from a specific item of equipment, please tell us at the time of booking.

Our Cancellation Policy

We recognise that needs can change and we do our best to accommodate these changes. If however you need to cancel a booking, we ask that you give us three clear working days’ notice so that no charge is made. If you give us two working days’ notice the cancellation charge is 50% of the hire contract. Bookings cancelled at shorter notice will be charged at 100% of the hire contract.

Insurance

When insurance is required Gordon Audio Visual will, as members of the Hire Association Europe, provide comprehensive insurance against loss or damage. By paying a premium equal to 15% of the hire value, the equipment is fully insured against theft or damage anywhere in the UK. This figure includes insurance premium tax. VAT is not chargeable on the insurance premium. International cover also available.

All equipment hire and service prices quoted exclude VAT, apart from insurance which is VAT exempt.